Frequently Asked Questions.

Frontline Sales Ops is a hands-on Sales Leadership Service built for small and mid-sized businesses.
We help business owners turn scattered sales efforts into structured, scalable systems using the proven SalesQB™ framework—so they can achieve their mission and grow with confidence. Through a combination of sales audits, process design, coaching, and fractional sales leadership, we provide the tools, structure, and support needed to drive consistent, predictable growth—without the cost of a full-time sales manager.

Description text goes hereMost business owners looking for a different path end up stuck with three tough choices:

1. Run sales themselves. And while many are good at it, the opportunity cost pulls them away from leading the business where it needs to go.

2. Promote their best salesperson. But pulling your star player off the field means lost revenue—and often leads to frustration, burnout, and missed targets.

3. Hire a discount sales manager. You save on salary, but pay the price in poor performance, turnover, and hidden costs like taxes, insurance, and benefits.

A Fractional Sales Leader gives you a fourth—and better—option:
A proven, hands-on sales expert who stays in the trenches with your team, strengthens your systems, drives real growth, and frees you to focus on leading your business and achieving your mission.

All for less than the cost of a mediocre full-time manager.

The SalesQB™ framework is a 6-step system built to help small businesses sell smarter, scale faster, and stay focused on their mission.

It starts with creating a Proven and Repeatable Sales Process (PRSP)—a clear, structured way to win business consistently. Next, we introduce simple, budget-friendly tech upgrades that remove friction and boost efficiency.

Once the foundation is in place, we roll up our sleeves and get to work coaching your team, refining skills, and building accountability—all within a system that’s built to last.

It’s practical, powerful, and built for real-world results.

It’s not about the number of hours—it’s about the caliber of leadership.

A full-time, high-level sales manager often costs $150,000+ per year—well beyond what most small and mid-sized businesses can afford. The alternative? Hiring a lower-tier manager at a discount... but paying the price in lost growth, missed opportunities, and wasted effort.

With a Fractional Sales Leader, you get top-tier talent building the systems, structure, and accountability your team needs—for less than half the cost of even an average full-time manager.

In sales leadership, Talent always beats Time.

After all, a thousand calls don’t matter if you can’t close the deal. It’s the right leadership that moves the needle—and that’s what we deliver.

Our Sales Audit takes a deep dive into the critical areas that drive—or drag—your revenue growth.

We analyze your Lead Generation, Sales Processes, Technology Stack, Sales Management Systems, and Team Performance to uncover what’s working, what’s missing, and where the biggest opportunities for growth lie.

The goal? To give you clear, actionable insights that strengthen your sales engine and move you closer to your mission.

The SalesQB™ process is designed to be industry agnostic.

Every industry has its nuances—and you’re already the expert in yours. Our focus is on building the core sales systems and leadership fundamentals that drive growth in any industry.

We bring the structure, strategy, and execution you need to unlock your team’s full potential—no matter what field you’re in.

Neither. It’s leadership in action.

We don’t coach from the sidelines or hand you a binder of suggestions. We step in, build the systems, lead the team, and drive real results alongside you.

Frontline Sales Ops gives small and mid-sized businesses access to elite sales leadership—the kind that usually takes a six-figure salary to hire—at a fraction of the cost.

This isn’t theory. It’s real work, built for real growth.

The SalesQB™ process is built for businesses with sales teams of 2 to 10, but solo founders can absolutely benefit too.

Even if you're the one doing the selling today, the systems, tools, and strategies we put in place will help you sell smarter now—and scale faster when you’re ready to grow your team.

Whether you're leading a team or laying the foundation for one, we're here to help you build a sales operation that supports your mission and your future.

Results depend on a few factors—like the time we have together, the current state of your sales systems, and your industry.

That said, most businesses start seeing real movement in a matter of weeks, not months.

Because we focus on practical improvements and immediate action, you’ll feel the momentum building early—even as we keep strengthening the systems that will sustain your growth long-term.

No.

This program is designed to put you in control.

Whether you want a one-time Sales Audit, a few months of fractional leadership, or a long-term partner to support your growth, the choice—and the timeline—are yours.

Our services are fully scalable and can be adjusted at any time to fit your needs and your mission.

If you already have a full-time sales manager, this program may not be the right fit.

We’re not here to replace anyone. Our mission is to help businesses grow stronger, not take jobs.

However, if you’re an owner juggling both operations and sales leadership, or if you have a “player-coach” who’s stretched between selling and managing, we may be able to help.

We’re also designed to elevate the team you already have—sharpening their skills, strengthening your sales systems, and helping them perform at a whole new level.

Let’s set up a quick 10-minute call to see where we can fit in and help you move your mission forward.

Item descriptionYes—absolutely.

This program is built to strengthen the sales team you already have, not just to support growth through hiring.

While we can help expand your team when the time comes, our primary focus is improving performance, systems, and results with your current reps—helping you maximize what you already have and move your mission forward.

It depends on your needs and goals. Here’s a breakdown:

• Sales Audit

  • $500

  • 60–90 minutes of your time

  • You'll walk away with a clear, tailored plan to strengthen your sales systems and drive growth.

• Fractional Sales Leadership

  • Starts at $1,000 per month, depending on how quickly you want to move and how much leadership time you need

  • Standard engagement: $3,000 per month for about half a day of hands-on leadership each week

  • Fully scalable based on your goals, needs, and budget

Whether you’re looking for a one-time strategy boost or ongoing leadership support, we’ll help you find the right fit to move your mission forward.

Yes, absolutely.
While most owners see the greatest impact by continuing with a Fractional Sales Leader, there’s no obligation to move forward beyond the Sales Audit.
You can use the audit as a standalone tool—walking away with a clear action plan—or decide later if you’d like additional support.
We’re here to help you strengthen your sales systems, on your terms.

We do both.
Some parts of the work—like building systems, reviewing processes, and analyzing data—can be handled remotely.
But when it comes to truly understanding your business and your team, there’s no substitute for being on the ground, seeing what you see, and experiencing your sales operation firsthand.
We believe the best way to help you succeed is to be present, roll up our sleeves, and work alongside you when it matters most.

The Sales Audit is a one-time fee.
If you choose to bring on a Fractional Sales Leader, it works more like hiring a contractor—they’ll partner with you for as long as you want or need their support.
No subscriptions, no long-term commitments—just the right level of leadership when you need it.

Yes—we meet you where you are.
The program is built to work with the CRM and sales tools you already have in place.
If there’s a chance to improve results with smarter, more cost-effective tools, your Fractional Sales Leader will bring those options to the table.
You stay in control of every decision—we’re here to help you get the most out of your current systems while building a stronger, more scalable sales engine.

No changes will ever be made just for the sake of it.
Our goal is to make improvements as easy, practical, and cost-effective as possible—just like any great sales leader would.
If your Fractional Sales Leader identifies more effective or affordable options that could strengthen your sales process, they’ll bring those recommendations to you.
You’ll always stay in control of the decision—and any changes will only be made if they serve your mission and your bottom line.

Yes—once the foundation is in place.
While hiring and training isn’t the first focus of the program, once we’ve strengthened your systems and worked through most of the Path to Guaranteed Growth, your Fractional Sales Leader can assist with recruiting, onboarding, and coaching new sales reps to help you scale with confidence.
It’s all about building the right team at the right time to support your mission.

Most small business owners don’t—and that’s exactly why this program exists.

When you're already juggling a hundred priorities, trying to run sales yourself can stretch you too thin.

A Fractional Sales Leader steps in to take sales leadership off your plate, bringing proven systems and real accountability—without breaking your budget or letting important tasks fall through the cracks.

It frees you to focus on leading and growing your business, while knowing your sales operation is finally built to run right.

We get it—and that’s exactly why this isn’t consulting.

Traditional consultants work fine for big companies with large teams ready to execute endless “to-do” lists.

But for small and mid-sized businesses, that model usually falls flat—because you simply don’t have the bandwidth to implement all those ideas.

Fractional Sales Leaders roll up their sleeves and work alongside you, building better systems, coaching your team, and driving real results—all while adjusting and improving as you grow.

We don’t just give advice. We help you build, fix, and lead—so you can finally see the results you’ve been promised.

That’s okay—you don’t have to be.

Not every business is ready to scale, but every business wants to increase profitability.

The SalesQB™ system isn't about forcing growth by adding more people or overhead. It's about improving the quality and efficiency of your current sales efforts—capturing the opportunities your existing systems are missing.

It’s about making the most of what you already have, so you can grow stronger, smarter, and more profitably—at your pace.

It’s built to.

The SalesQB™ program isn’t a “one-size-fits-all” solution.

We start by analyzing your specific business, team, market, and mission, then recommend the tools, systems, and processes that fit your needs—not someone else's.

But we don’t stop there. We work alongside you to implement those solutions, adjusting and improving as we go, so you’re not left to figure it out alone.

Your business is unique—and so is the hands-on approach we take to help you strengthen it and move it forward.

Cash is king—we get it. Every business, from local shops to multinational corporations, has to keep a close eye on cash flow.

That’s exactly why the SalesQB™ program is designed to be cost-effective and results-driven—helping you capture the business you’re missing without breaking the bank.

If cash flow is a concern, standing still isn't the answer. Strengthening your sales systems now is how you drive the revenue you know your business is capable of.

Your local SalesQB can tailor a program to fit your needs and budget—so you can move forward confidently and invest in your mission’s future.

That’s no surprise.

At SalesQB™, we see it all the time—owners are often the best salespeople in their company. It's a big part of how you got to where you are.

But you're also the CEO, CFO, Head of Marketing, HR leader, and chief problem-solver—and your business needs you in those roles, too.

The SalesQB™ system helps transfer your sales skills and instincts to your team, so they can sell with the same excellence you do—freeing you to focus on growing and leading your business where it needs you most.

It’s a tale as old as time in sales.

But here’s the real question: Would you rather get 10% more leads—or convert 30% more of the leads you already have?

The truth is, systems and structure directly drive better close rates. And when you improve both lead generation and conversion, that's when real revenue growth happens.

The SalesQB™ program helps you tackle both sides—bringing in better leads and building the systems to close them—so your business can grow stronger, faster, and more profitably.

Then you make the call—just like you would with any hire or vendor who isn’t delivering.

The SalesQB™ program is built around earned trust and real results, not locked-in contracts or long-term risk.

If it’s not working for you, you’re free to adjust or walk away.

We step into the trenches with you because we’re confident in the systems, leadership, and outcomes we bring—but you stay in control every step of the way.